help desk software
Free shipping on orders over $49. Shipping speeds may be delayed. Please allow extra time for delivery.
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    How will my item ship?

    Your order will ship via FedEx SmartPost. You will receive tracking information from FedEx. FedEx works with USPS and the US Post Office may make the final delivery to your home. Be sure to check for your packages in places where you typically receive your mail. This could include your door and your mailbox.


    How long does standard shipping take?

    Orders typically arrive within 5–7 business days.

    Certain products may require additional processing time, prior to shipping.

    Due to the changing nature of service alerts issued by FedEx and USPS, your item may take longer to arrive than this window.



     How much does shipping cost?

    Orders over $49 (after rebates are applied and before taxes and fees are added) ship for free.

    Orders $49 and under (after rebates are applied and before taxes and fees are added) ship for a flat rate of $5.

    Once an order has shipped, the shipping fee is non-refundable.


    Are there any restrictions?

    Customer ship to address must be a valid DTE residential service address within the State of Michigan. Certain products may have additional restrictions. See product pages for more information