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      DTE offers thermostat installation service for DTE residential customers located in Wayne, Oakland, Livingston, Macomb, or Washtenaw counties. Your purchase includes the professional installation of a customer-provided thermostat. The thermostat must be available on-site at the time of the scheduled service. A thermostat is not included with the purchase of installation only.

      Prior to your installation appointment, visit the manufacturer's website to confirm the thermostat is compatible with the wiring in your home.

      Compatibility checkers for common brands:

      On scheduling your appointment, you will be asked to agree to these terms and conditions.

      I authorize DTE Energy to provide, and I accept, DTE Energy or a third-party contractor provided by DTE Energy, to install a thermostat in my home. If a contractor or subcontractor of DTE Energy installs the thermostat, that party is authorized to enter my property for purposes of the installation.

      DISCLAIMER AND LIMIT OF LIABILITY: I UNDERSTAND AND AGREE THAT DTE ENERGY DOES NOT IN ANY WAY WARRANT IN ANY WAY (A) THE THERMOSTATS PROVIDED IN CONNECTION WITH THE PROGRAM, (B) THE SERVICES PROVIDED IN CONNECTION WITH THE PROGRAM, AND (C) THAT THE PROGRAM WILL RESULT IN ENERGY SAVINGS; AND THAT ALL SUCH THERMOSTATS AND SERVICES SHALL BE ACCEPTED “AS IS” WITH RESPECT TO DTE ENERGY. IN NO EVENT WILL DTE ENERGY BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY OR OTHERWISE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, CONNECTED WITH THE PROGRAM AND ANY DAMAGES RELATING TO SAFETY, HEALTH, OR WELLBEING. DTE ENERGY (AND/OR ITS CONTRACTOR MANAGING THE PROGRAM) PROVIDE NO WARRANTIES REGARDING SAFETY, HEALTH, OR WELLBEING.

      RIGHT TO REFUSE: CONTRACTOR HAS THE RIGHT TO REFUSE SERVICE OR END THE DELIVERY WHEN CONFRONTED BY A CUSTOMER ACTING INAPPROPRIATELY OR WHEN FACING A SITUATION DEEMED POTENTIALLY UNSAFE OR HARMFUL TO HEALTH OR WELLBEING. “INAPPROPRIATE” INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING: UNREASONABLE DEMANDS FOR SERVICE, PERSONALLY THREATENING OR OFFENSIVE LANGUAGE, THREATENING OR ERRATIC BEHAVIOR AND PERSONAL CONTACT. AUTHORIZED CONTRACTOR RESERVES THE RIGHT TO EXCLUDE ANY PREMISES, OR VICINITY THEREIN, DEEMED POTENTIALLY UNSAFE OR HARMFUL TO HEALTH OR WELLBEING.

      All installers follow safety guidelines from the Centers for Disease Control and Prevention.

      Upon completion of your order, the order confirmation screen and order confirmation email will direct you to the appointment scheduling tool. You may also call to schedule your appointment or to make a change to your booking.

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